Temporary closure of Ballina Shire Council facilities
Published on 05 March 2025
Ballina Shire Council is working closely with emergency response agencies to monitor Cyclone Alfred and its potential impacts on our community.
Due to the current severe weather event, there will be temporary closures across several Council facilities from today, Wednesday 5 March.
Customer Service
- Ballina Shire Council Customer Service Centre at 40 Cherry Street is currently open.
- Telephone and online enquiries will continue as normal with operating hours 8.15am - 4.30pm. Call 1300 864 444 or visit ballina.nsw.gov.au
- After hours assistance is available 24/7 on 6626 6954
The following facility closures will be in place this week:
- Ballina Area Libraries are closed until further notice
- Visitor Information Centre will close Thursday 6 March and Friday 7 March
- Ballina and Alstonville Memorial Swimming Pools closed from 12pm Wednesday 5 March until further notice
- Ballina Indoor Sports Centre will close Thursday 6 March and Friday 7 March
- Lennox Head Cultural Centre will close Thursday 6 March and Friday 7 March
- Northern Rivers Community Gallery closed until further notice.
- Burns Point Ferry is closed until further notice.
Further information
The Centre will remain open today, Wednesday 5 March, from 8am to 4pm with bin collections services proceeding. Ballina Shire Council is postponing kerbside bin services for Thursday 6 March and Friday 7 March 2025. Council will collect missed bins as soon as practicably possible with further updates to be provided when weather conditions have eased.
The airport remains open and operating, however due to high winds, all flights to and from the airport are cancelled today and tomorrow, Wednesday 5 and Thursday 6 March. Travellers should check directly with their airline for their flight status and to manage bookings.
Beaches
The 4WD access to Seven Mile Beach at Lennox Head is now closed due to dangerous beach conditions. There are currently no lifeguard patrols on Ballina’s beaches and warnings are in place for abnormally high tides, hazardous surf and damaging swells.
Minimise water use
Residents are asked to please minimise their water use, through kitchen taps, showers, washing and toilet flushing. Wet weather events can place extra strain on the wastewater network. If residents experience problems with sewerage on their property, please call Council on 1300 864 444.
Who to call?
If a tree is blocking a local road, call Council on 1300 864 444 or after hours on 6626 6954.
Tree impacting power lines? Call Essential Energy on 132 080.
Tree blocking your access (front door/driveway), threatening to fall on your property or driveway, roof damaged or leaking? Call SES on 132 500.
For emergency assistance, contact the NSW SES on 132 500.
If you are in immediate danger, call Triple Zero 000
Stay informed
Visit the Ballina Emergency Dashboard at emergency.ballina.nsw.gov.au
Tune in to ABC North Coast (94.5 FM) for emergency broadcasts
Follow NSW SES Ballina and Northern Rivers NSW SES on Facebook
For road status updates visit www.livetraffic.com
Download the Hazards Near Me app for real-time alerts