Access to Information

Government Information (Public Access) Act 2009 (GIPA)

Under the Government Information (Public Access) Act 2009 (GIPA Act) and the Government Information (Public Access) Regulation 2018, we make information available to the public provided there is no overriding public interest against doing so.

Open access information is available on our website or upon inspection at the customer service centre.

In accordance with the GIPA Act, Council is required to produce an agency information guide detailing the information that is publicly available. This information can be obtained by clicking on the links below:

Proactive Release of Information

Council routinely identifies and makes information available on our website. There are links to information and documents of current and historical interest.  

Informal Release of Information

Wherever possible information that is not available on our website can be provided to you informally unless there are good reasons for requiring a formal application.

Some information may not be available to you informally because, for example, it contains another person’s personal information, or a third party’s business information. 

To make a request for information not available on the website, contact the Coordinator Records and Information. Wherever possible, informal access will be arranged and if copies of documents are required, photocopying charges will apply. Where informal access is not possible formal GIPA procedures and associated fees will apply.

Formal Application for Access

A formal application will be required for information concerning a third party, or where a large amount of documentation or research will be required to satisfy the request.
The application fee for a formal application under the GIPA Act is $30, and $30 per hour processing fee may also apply.

Fraud and Corruption Control

Ballina Shire Council has zero tolerance of fraudulent or corrupt conduct by its councillors, employees, volunteers, contractors and suppliers. Further, council does not tolerate detrimental action taken against people who come forward to report suspicions of such conduct.

We are committed to a high standard of ethical and accountable conduct and will support and protect the reporting of wrongdoing. We will take action to detect, investigate and discipline fraudulent and corrupt conduct. Where appropriate or required by law, we will report fraudulent and corrupt conduct to the Independent Commission Against Corruption and the NSW Police Force.

If you wish to provide information about suspected fraudulent or corrupt conduct, please contact the Director Corporate and Community on 1300 864 444. Alternatively, we respect your decision to disclose alleged wrongdoing through external reporting avenues. 

External Reporting Avenues

Alleged Corrupt Conduct - Independent Commission Against Corruption

GPO Box 500


1800 463 909

Alleged Maladministration - NSW Ombudsman

Level 24
580 George Street

1800 451 524

Alleged Government Information Contravention - Information and Privacy Commission NSW

GPO Box 7011


1800 472 679

Alleged Serious and Substantial Waste - Office of Local Government 

Locked Bag 3015


02 4428 4100

Related Pages

Contracts Register

Council contracts over $150,000 with the private sector

Connect with us

Postal Address

The General Manager
Ballina Shire Council
PO Box 450
Ballina NSW 2478

View more contacts

40 Cherry Street
Ballina NSW 2478


Opening Hours

8:15am - 4:30pm

Monday to Friday