Bin collection days

>  Urban residential bin collection days

Download the Urban Calendar

 

Urban residential bin collection days

Monday
Ballina Heights
Cumbalum
East Ballina
Ferngrove Estate
River Oaks Estate
Tuesday
Lennox Head (excluding Henderson Dr, Mosman Ch, Olivia Cct, Kellie-Ann Cr, Nixon Pl)
Wednesday
North Lakes Estate
Ballina - Southern Cross Industrial Estate
West Ballina
Wardell
Ballina - West of Moon St (including even numbers on Moon St)
Thursday
Wollongbar
Alstonville (except Panorama and Ocean View Estates)
Russellton Industrial Estate, Alstonville
Friday
Panorama Estate and Ocean View Estate, Alstonville
Ballina - east of Moon Street (including odd numbers Moon St)
Skennars Head (including Lennox Head streets: Henderson Dr, Mosman Ch, Olivia Cct, Kellie-Ann Cr, Nixon Pl)

>  Urban commercial bin collection days

DOWNLOAD THE URBAN COMMERCIAL CALENDAR

 

Urban commercial collection days

Monday
East Ballina
Tuesday
Lennox Head
Wednesday
West of Moon Street, Ballina
Ballina Industrial Area/s
West Ballina
Wardell
Thursday
Alstonville
Alstonville Industrial Area
Wollongbar
Friday
East of Moon Street, Ballina
Skennars Head

Any businesses outside these areas, please contact Ballina Resource Recovery Centre for confirmation of collection day.

>  Rural residential/commercial bin collection days

 

DOWNLOAD THE RURAL AREA 1 CALENDAR AND MAP DOWNLOAD THE RURAL AREA 2 CALENDAR AND MAP

 

Please note this information is indicative and is subject to change. For the most accurate and up-to-date information, contact the Waste Management Centre on 6686 1287.

Report a Damaged or Missed Bin

Bin collection guidelines

Council kerbside bins are collected by a side-loading truck which uses a mechanical arm to pick up and empty bins. We currently empty almost 20,000 bins per week across the Ballina Shire. 

1. Bins should be out before 5am or on the night before your collection day
2. Don’t overfill – lids must close fully
3. Keep 1 metre clear of vehicles, trees or other objects
4. Bins heavier than 60kg can’t be lifted by the waste truck and will not be collected
5. Place bin within 50cm from the edge of the road seal, with the front of the bin facing the road
6. Leave space between the bins, 50cm apart is ideal.

1. Bins should be out before 5am and removed from the kerb on the same day of service

2. Keep 1metre clear of vehicles, trees or other objects     

3. Bins must be under 60kg otherwise they are too heavy and can't be lifted    

4. Don't overfill your bin and make sure your lid can fully close

5. Place your bin facing the front and within 50cm from the kerb

6. Place your bins 50cm apart                          

7. Place your bin on flat ground to prevent it tipping over 

8. Keep a current sticker on commercial and rural bins           

9. Fill correctly using our A-Z Guide               

FAQs

Why weren't my bins collected?

• You may have put your bin out too late (bins should be out by 5am)
• Your bin might be too heavy, our trucks can only lift up to 60 kg’s
• Your bin might be overfull
• Your bin is inaccessible (the truck is not able to gain access to the bin for some reason)
• Your bin might be too far back from the kerb

If the truck is unable to collect your bin for any of these reasons, you will need to make other arrangements to transport your materials to the Waste Management Centre or wait to the next collection day.

Occasionally, our trucks break down and require repair. If this occurs and your bin has not been emptied, please leave it out and your waste will be collected as soon as possible. 

When I move properties, do I take my bins with me?

• Council supplies and maintains all waste bins and they are assigned to set addresses so these must remain on the property if moving.

My bin has disappeared, what should I do?

• Wait at least 48 hours as they have a habit of turning up.
• If it doesn’t reappear, call the Ballina Waste Management Centre on 6686 1287 and they’ll help you organise a replacement.