Contact us

Call Us

1300 864 444

After Hours

02 6626 6954

Council's after hours service is for Council emergencies only. After Hours emergencies include:

• Sewer blockages and overflows
• Water supply issues
• Dog attacks
• Pollution
• Any issue that poses risk or immediate threat

Visit Us

Ballina Customer Service Centre
40 Cherry Street
Ballina NSW 2478 
View in Google Maps (external link)

Opening hours: 8.15am - 4.30pm Monday to Friday

Email

council@ballina.nsw.gov.au

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The General Manager
Ballina Shire Council
PO Box 450
BALLINA NSW 2478

53 929 887 369

Our Commitment

Customer Service Charter

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I Want To

Pay my rates
Change my address
Visit Council's Community Portal
Find out my bin collection day
Register my cat or dog 
Check the status of a DA
Visit a community pool
Apply for a Job
Subscribe to Council eNews

Rates and water billing

02 6686 1299

Civil Services Division

02 6686 1497

Waste and Resource Recovery Services
(ask a question or report an issue)

Cemeteries

02 6686 1411

Building enquiries
Planning Development enquiries
Environmental Health enquiries
Ranger and Animal Shelter enquiries

02 6686 1415
02 6686 1254
02 6686 1210
02 6686 1210

Ballina Resource Recovery Centre

02 6686 1287

Community facilities and halls
communityspaces.com.au

02 6681 0500

Community libraries
Alstonville
Ballina
Lennox Head

02 6628 5527
02 6686 2831
02 6687 6398

Northern Rivers Community Gallery
nrcgballina.com.au

02 6681 6167

Swimming pools
Ballina Memorial Pool and Waterslide
Alstonville Aquatic Centre

02 6686 3771
02 6628 0826

Visitor Information Centre
discoverballina.com.au

1800 777 666

Flat Rock Tent Park, East Ballina

02 6686 4848