The Ballina Shire Emergency Dashboard provides the latest information, including weather warnings, road closures, power outages, and more, from RFS, BOM, and SES. For real-time updates, visit:
Call Us 1300 864 444
After Hours 02 6626 6954
Council's after hours service is for Council emergencies only. After Hours emergencies include:
Visit Us
Ballina Customer Service Centre 40 Cherry Street Ballina NSW 2478 View in Google Maps
Opening hours: 8.15am - 4.30pm Monday to Friday
Email council@ballina.nsw.gov.au
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The General Manager Ballina Shire Council PO Box 450 BALLINA NSW 2478
ABN 53 929 887 369
Our Commitment Customer Service Charter(PDF, 84KB)
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Pay my rates Change my address Visit Council's Community Portal Find out my bin collection day Register my cat or dog Check the status of a DA Visit a community pool Apply for a Job Subscribe to Council eNews
Rates and water billing 02 6686 1299
Civil Services Division 02 6686 1497
Waste and Resource Recovery Services (ask a question or report an issue) 02 6686 1287
Cemeteries 02 6686 1411
Building enquiries 02 6686 1415
Planning Development enquiries 02 6686 1254
Environmental Health enquiries 02 6686 1210
Ranger and Animal Shelter enquiries 02 6686 1210
Ballina Resource Recovery Centre 02 6686 1287
Community facilities and halls communityspaces.com.au 02 6681 0500
Community libraries
Alstonville 02 6628 5527
Ballina 02 6686 2831
Lennox Head 02 6687 6398
Northern Rivers Community Gallery nrcgballina.com.au 02 6681 6167
Swimming pools Ballina Memorial Pool and Waterslide 02 6686 3771
Alstonville Aquatic Centre 02 6628 0826
Visitor Information Centre 1800 777 666 discoverballina.com.au
Flat Rock Tent Park, East Ballina 02 6686 4848