View your balance online

You can check your rates and charges balance online via your unique Community Portal profile. 

Community Portal

To set up your profile:

  1. Visit our Community Portal and register using your unique email address
  2. Follow the steps outlined in the verification emails to complete your registration. 
  3. Once your profile is verified, login to the Community Portal and click View my profile
  4. Under your profile you will be able to view your rates and charges balance and previous transactions.

For more information, call our Rating Team on 6686 1299 or email



Connect with us

Postal Address

The General Manager
Ballina Shire Council
PO Box 450
Ballina NSW 2478

View more contacts

40 Cherry Street
Ballina NSW 2478


Opening Hours

8:15am - 4:30pm

Monday to Friday