Phone1300 864 444
The General Manager
Ballina Shire Council
PO Box 450
Ballina NSW 2478
40 Cherry Street
Ballina NSW 2478
8:15am - 4:30pm
Monday to Friday
The Burns Point Ferry is operational, however ferry ticket holders must remain in vehicles and passengers who need to pay must wear a mask and check in with the QR code provided.
The Burns Point Ferry is a vehicular cable ferry that crosses the Richmond River between Burns Point Ferry Road, West Ballina and River Drive, Keith Hall. It provides access from West Ballina to South Ballina, Keith Hall, Empire Vale, Patchs Beach and East Wardell. The ferry is maintained and operated by Ballina Shire Council.
The ferry service operates daily between 5.30 am and 12.30 am except on Christmas Day.
The crossing is 300m in length and takes approximately four minutes. Please allow 15 minutes waiting time.
When the ferry is not in operation, access to South Ballina and East Wardell is via the M1 Pacific Motorway at the Coolgardie Road interchange.
Charges apply to use the ferry. Cash is not accepted on the ferry.
|2021/22 Ticket Charges||One-way||Annual||Quarterly||Weekly||Book of 25|
|Car / Vehicle under 3 tonne capacity||$6.50||$328||$90||$60|
|Car + Caravan*||$15|
|Car + Box or Boat Trailer*||$13|
|Box or Boat Trailer||$6.50||$60|
|Vehicle 3 to 10 tonne capacity||$14.50||$362.50|
|Vehicle over 10 tonne capacity||$16.50||$412.50|
|Vehicle over 10 tonne capacity + trailer||$23.50||**$1,537||$587.50|
|Replacement or Amended Tickets $8|
*If a valid season ticket is displayed in towing vehicle a box or boat trailer one-way ticket is $6.50 and caravan one-way ticket is $8.50.
** Vehicle over 10 tonne + trailer annual ticket available to purchase for Ballina Shire residents only
Cash is not accepted on the ferry.
Single and weekly tickets can be purchased with EFTPOS from the operator on the ferry.
Weekly tickets are for seven consecutive days from date of purchase.
Season tickets (annual, quarterly) and books of 25 single tickets can be purchased from Council’s Customer Service Centre at 40 Cherry Street, Ballina.
Quarterly tickets are available for the periods:
Please note your vehicle registration number to purchase weekly and season tickets as it is recorded on the ticket you are issued.
Charges are waived for the following organisations:
Bicycle charges are waived for school children on bicycles.
Burns Point Ferry charges are subject to change from 1 July each year. Visit ballina.nsw.gov.au/fees-and-charges for more information. Charges are set by Ballina Shire Council and are exhibited for community feedback in May-June of each year. The income from ferry charges is spent directly on operating and maintaining the ferry.
The ferry is in operation 19 hours each day and requires regular inspection and maintenance to ensure it continues to function safely and reliably.
Scheduled monthly and annual maintenance closures are advertised in Council’s community announcements.
The ferry is serviced each Thursday morning to replace consumables and wear parts like cable guide rollers. This work is usually carried out while the ferry is operating but there may be unplanned and very short periods of delays.
The ferry service does not operate on the second Tuesday of each month between 9am and 12 noon. This time is used to carry out inspections, complete regular maintenance actions and minor repair works.
|CLOSED 9am - 12 noon|
|Tuesday 14 September 2021 (ferry will return to service after annual maintenance. Monthly maintenance for September 2021 is cancelled)|
|Tuesday 12 October 2021|
|Tuesday 9 November 2021|
The ferry is closed for 2-4 weeks every year and taken to a local slipway. This is required to carry out regulatory inspections, undertake major mechanical and structural repairs, installing mandatory upgrades, and to sandblast and repaint the vessel.
|Annual maintenance: Friday 27 August 2021 to Monday 13 September 2021 (Note: return to service delayed by 24-hours. Service will return 5.30am Tuesday 14 September 2021.|
Information on the annual closure and return to service dates are displayed on portable illuminated message signs located on Burns Point Ferry Road and River Drive.
The ferry can be closed at short notice for:
On Christmas Day the ferry operates from 5.30 am to 12 noon.
The ferry is a vehicular cable ferry with a safe load limit of 72 tonnes. The loading deck is 24m long and 7m wide. The ferry is capable of carrying up to 12 cars including 70 passengers on each crossing.
Operating load limits apply when heavy vehicles use the ferry. You may be directed by the operator to wait for the next trip even when there is space on the ferry. This will affect your waiting time.
Vehicles with trailers and caravans must take care when loading and unloading due to the angle of the ramps and very low clearances, particularly at low tides. The operator is unable to assist vehicles that get stuck on the ramps and your roadside assist provider should be called if this occurs.
Emergency service vehicles are always prioritised which may affect your waiting and journey times.
The ferry is connected to each bank by two cables that it uses to pull itself across the river channel. It is significantly restricted in its ability to manouvre and stop suddenly.
Under the NSW marine safety regulations, all vessels must:
Yes, if you hold one of the following cards you are entitled to a 50% discount on season ticket (annual, quarterly) prices:
The discount can only be obtained by presenting an eligible card together with vehicle registration papers in the same name as the card holder at the time of payment at Council’s Customer Service Centre.
No. Season and weekly tickets are issued with a vehicle registration number recorded on it and are not transferrable. These tickets are only valid when displayed in a vehicle where vehicle registration number matches the number recorded on the ticket.
If you sell your vehicle and would like to use the season ticket in another vehicle, you will need to remove the ticket and bring it into Council’s Customer Service Centre to arrange a replacement. An administration fee is charged for the re-issued ticket.
If you have damaged your season ticket or the details need to be amended, you will need to remove the ticket and bring it into Council’s Customer Service Centre to arrange a replacement. An administration fee is charged for each re-issued ticket.
Yes. If your business or company has vehicles using the ferry a number of times per week, it may be more efficient to open an account with monthly invoicing. To apply for an account, please contact Council’s customer service centre on 1300 864 444.